Privacy Policy

1. Introduction

Accurate Home Report ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the ordering of homeowner-verified property reports.

2. Information We Collect

Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, mailing address, property address, and payment information.

Property Information: We collect property details you provide through our questionnaire, including ownership history, improvements, disclosures, and other property-specific data.

Usage Data: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

• To prepare and deliver your property report
• To communicate with you about your order
• To process payments securely through Stripe
• To improve our website and services
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in operating our website, processing payments, or delivering services (e.g., Stripe, hosting providers).
• Public Records Sources: We access publicly available property records to compile your report.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures including encrypted checkout (TLS/SSL), access-restricted data storage, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and property information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of non-essential data collection
• Data portability

8. Cookies

Our website uses essential cookies to maintain functionality and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@accuratehomereport.com.